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About This Course

Please find all the course details below. Don’t hesitate to contact us should you have any questions or require advice – our friendly Student Services Team is always happy to assist.

Course Overview

  • Pave the way to retail success with a Diploma of Retail Leadership. This course prepares students to achieve profitable results while adhering to business strategies in roles with authority and agency.

    Students will learn to lead retail employees to drive profits, adapt to changing situations, and formulate business plans and strategies in the retail industry.

    Elective units provide the opportunity to learn additional skills from a variety of disciplines including marketing, Ecommerce, workplace health and safety, and customer engagement.

Course Units

  • Core Units

    • SIRRSTR001 Undertake strategic planning in retail
    • SIRXCHA002 Lead the change process
    • SIRXMGT003 Provide leadership to others
    • SIRRRTF003 Drive retail profitability

    Elective Units

    • BSBLDR503 Communicate with influence
    • SIRXCEG007 Develop online customer service standards
    • SIRXECM003 Design an ecommerce site
    • BSBHRM506 Manage recruitment selection and induction processes
    • BSBHRM604 Manage employee relations
    • BSBLDR501 Develop and use emotional intelligence
    • BSBLDR502 Lead and manage effective workplace relationships
    • SIRXMGT004 Plan and manage retail projects
    • SIRXMGT005 Lead the development of business opportunities
    • SIRXMKT004 Undertake digital marketing activities
    • SIRXMKT005 Develop a marketing strategy
    • SIRXMKT006 Develop a social media strategy
    • SIRRMRM001 Plan merchandise buying strategy
    • SIRXRSK003 Manage risk in the retail environment
    • SIRXSLS004 Drive sales results
    • SIRXSLS005 Plan to trade internationally
    • BSBLED501 Develop a workplace learning environment
    • SIRXTAD003 Coach others for success
    • BSBWHS501 Ensure a safe workplace
    • BSBWOR501 Manage personal work priorities and professional development

Career Outcomes

  • Graduates of this course will be qualified to work in retail positions with high levels of authority and agency. They may find employment as Supermarket Area Managers, Retail Area Managers, or Store Managers.

University Pathways

This course articulates into the following pathway courses:
Name of UniversityDegreeCreditsCredit Type
Southern Cross UniversityBachelor of Arts8Official Packaged
Southern Cross UniversityBachelor of Psychological Science8Official Packaged
Southern Cross UniversityBachelor of Art and Design4Official Packaged

Where & When

    • Brisbane Intake Date: monthly
    • Hobart Intake Date: monthly
    • Delivery Mode: face to face and online

Entry Requirements

  • The training package does not have any entry requirement, but NIET’s specific course entry requirements are:

    • Education
    • Have achieved a Certificate IV in Retail Management; or
    • Have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR40316 Certificate IV in Retail Management.
    • Monitor retail store financials
    • Create a customer centric culture
    • Maintain employee relations
    • Lead a frontline team
    • Maintain store security
    • Achieve sales results
    • Maintain workplace safety

Tuition Fees

    • Domestic Full Price: $5,000

Ready to study?

  • IS THIS THE COURSE FOR YOU?

    Check the course details to make sure this is the course for you. We recommend that you also consult with our student services team if you want to discuss the course in more detail.

    ARE YOU ELIGIBLE?

    Check the Requirements section to make sure you meet the criteria to enter the course. If you need to upgrade your English or your academic background, no problem, we can package these in.

    APPLY ONLINE

    If you are eligible to join this course and you have your funding ready, applying is easy! Our simply online application form includes a Quick Guide section. Please read the guide first so you have everything correctly prepared before applying. After reading the guide, just contact us if you have any questions. Click the “Apply Now” button below to go to the application form and guide.

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  • “NIET offers flexible classes for me so I could still meet my family responsibilities while getting my certificate. Now I started my dream jobs so I and my family are very happy that I started my study at NIET.”

    Sarah T - Business Administration Student
  • “I can utilise the skills gained from my business study course. I have met wonderful people throughout my study journey – from my study group and trainers to very helpful student services staff. My experience with NIET has been a very rewarding one. I have applied my knowledge and skills to real world experiences, and can really see the benefits it brings to my own business.”

    Sarah R
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