This qualification prepares you for undertaking case management, teaching the skills involved in managing, co-ordinating and delivering of person-centred services to individuals.
About the Course:
This course provide a comprehensive knowledge along with hands-on experiences in the community service area. It helps students to find jobs in the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals, and may also have responsibility for the supervision of other workers and volunteers and/or case management, plus undertaking program coordination or the development of new business opportunities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
This course has a minimum of 15 supervised scheduled face to face course contact hours on campus per week as well as 5 distance / online education hours per week. This comes to a total of 20 hours per week. Students are also required to undertake reading, activities, research, assessments and homework.
What You’ll Learn:
high-level communication skills
develop strategies to work with at-risk groups within the community
gain valuable research skillswork within legal and ethical frameworks
the industry knowledge you need to succeed in the community sector
confidence and skills to seek employment as a case manager or community services worker
Based right in Salamanca Place, NIET Group Hobart Centre is a regional campus delivering one of Tasmania’s largest private vocational offerings. Located high on the fourth floor, views reach out across the Derwent river, with the campus affording study spaces tailor designed for learning & study. Hospitality students also benefit from proximity to outstanding venues located nearby.
Sherwin has a shared passion for teaching and supporting independence and wellbeing in aged care and disability. He has previously worked as a Registered Nurse in Emergency room, Intensive Care Unit and Medical ward. Apart from teaching, he is working as a casual support worker and volunteering in the community services.
SANDY BAY CENTRE
Head of faculty
Rhea holds a number of qualifications including the Diploma of Community Services, Certificate III in Individual Support, Advanced Diploma in Leadership and Management, Certificate IV in Training and Assessment.
She initially taught Certificate III in Individual Support, Certificate IV in Ageing Support and First Aid, and now she is training and assessing Diploma of Community Services inspired by her community services volunteering work in Tasmania. She also has the privilege to work as a trainer and assessor in two other registered training organisations in Hobart teaching health and community services qualifications.
Develop and implement service programs
Develop workplace communication strategies
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety
Provide advocacy and representation services
Assess needs of client with alcohol and other drug issues
Assess co-existing needs
Coordinate complex case requirements
Develop, facilitate and review all aspects of case management
Facilitate community participation and social inclusion
Work with people with mental health issues
Develop and maintain networks and collaborative partnerships
Domestic Base Rate
Diploma of Community Services
Enrolment Fee: $200
NIET’s tuition fees vary based on a combination of residential status, location at the time of applying, campus capacity and other factors. Fee information provided for this course is therefore indicative and intended only as a guide. Specific tuition fees, terms and conditions will be provided via a formal Letter Of Offer issued to successful applicants. Should you wish to discuss tuition fees, please Contact Us or alternatively, you may Apply Now and our Admissions Team will respond with a formal Letter of Offer should your application be successful.
The training package does not have any entry requirement, but NIET’s specific course entry requirements are:
16 years old or above
Completion of Year 12 / High School overseas or AustralianYear 11 or equivalent
(International student only)
IELTS score of 5.5 or equivalent;
or Pass NIET entry test
FROM TRIMESTER 2-2021 for students articulating to Griffith UniversityEnglish language requirements apply to International applicants and other applicants whose previous study was undertaken in a language other than English. The minimum English language requirements for such applicants for entry to this program are as follows: · A minimum overall band score of 7.0 on IELTS (Academic) with no sub-score of less than 6.5 and · English test results must be no more than two years old.
Week 1- 9
The students will learn how to develop and implement service programs and workplace communication strategies, as well as how to provide advocacy and representation services and assess co-existing needs
The students will learn how to analyse the impacts of sociological factors on clients in community work and services and assess the needs of client with alcohol and drugs issues
The students will learn how to manage and promote diversity and legal and ethical compliance, as well as coordinate complex case requirements and facilitate all aspects of case management, workplace debriefing and community participation and social inclusion
The students will learn how to reflect on and improve own professional practice, manage work health and safety, develop and maintain networks and collaborative partnerships, as well as how work with people with mental health issues.
Students are required to complete 100 hours of placement within community organisations.
Recommended Course Intake Dates for University Articulation:
7/3/22, 4/7/22, 7/11/22
Note: information provided for guidance only, may change without notice.
Students are required to attend 2x lectures from 3 lecture groups (A,B,C)
NIET’s course intake dates and training schedules vary according to student numbers, trainer availability and other of factors. Schedule information provided for this course is therefore indicative and intended only as a guide. Specific class schedules and access to the online learning portal will be provided upon commencement. Should you wish to discuss training schedules in more detail prior to applying, please Contact Us.
Why study with ?
Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.
Lots of Pathway Options.
We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith and UTAS.
Accessible Entry Requirements.
Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.
Just the education you need.
Our hyper-focused training programmes are designed to get students out into industry, with exactly the skills that industry demand.
How do I apply?
Our application process is free, easy & there’s no obligation.
Submit an Application
It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
Accept your letter of offer
Our team will send you a letter of offer for you to accept. Send it back, pay your enrolment fee, then our incredible Admissions team will send you an onboarding pack, and schedule in your classes. Welcome onboard!
I’m very grateful to Yanna, Jess and Bri for always helping and pushing be to be better! Going to campus was always so amazing that it never felt like studying, it was something I really enjoyed to be part of. I’m gonna miss so much the trainers and everything. Thanks for creating an amazing environment to us. I had great moments and I learned so much that I will never forget.
“NIET offers flexible classes for me so I could still meet my family responsibilities while getting my certificate. Now I started my dream jobs so I and my family are very happy that I started my study at NIET.”
“I can utilise the skills gained from my business study course. I have met wonderful people throughout my study journey – from my study group and trainers to very helpful student services staff. My experience with NIET has been a very rewarding one. I have applied my knowledge and skills to real world experiences, and can really see the benefits it brings to my own business.”