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Study Diploma of Community Services - Online, QLD, & TAS
Community Services

Diploma of Community Services




52 weeks


100 hours


CHC52015 | 101718




Explore Course by campus:

What study modes are available?

  • Entirely On Campus
  • Entirely Online (Face to Face)
  • Entirely Online (Self-study)
  • Mixed Mode (Part On-Campus & Online)
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This qualification prepares you for undertaking case management, teaching the skills involved in managing, co-ordinating and delivering of person-centred services to individuals.

About the Course:

This course provide a comprehensive knowledge along with hands-on experiences in the community service area. It helps students to find jobs in the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals, and may also have responsibility for the supervision of other workers and volunteers and/or case management,  plus undertaking program coordination or the development of new business opportunities.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

This course has a minimum of 15 supervised scheduled face to face course contact hours on campus per week as well as 5 distance / online education hours per week. This comes to a total of 20 hours per week. Students are also required to undertake reading, activities, research, assessments and homework.

What You’ll Learn:

  • high-level communication skills
  • develop strategies to work with at-risk groups within the community
  • gain valuable research skillswork within legal and ethical frameworks
  • the industry knowledge you need to succeed in the community sector
  • confidence and skills to seek employment as a case manager or community services worker

Career Outcomes

Our graduates work with leading providers


The training package does not have any entry requirement, but NIET’s specific course entry requirements are:


  • 16 years old or above
  • Completion of Year 12 / High School overseas or AustralianYear 11 or equivalent


  • (International student only)
  • IELTS score of 5.5 or equivalent;
  • or Pass NIET entry test
  • FROM TRIMESTER 2-2021 for students articulating to Griffith UniversityEnglish language requirements apply to International applicants and other applicants whose previous study was undertaken in a language other than English. The minimum English language requirements for such applicants for entry to this program are as follows:
    · A minimum overall band score of 7.0 on IELTS (Academic) with no sub-score of less than 6.5 and
    · English test results must be no more than two years old.


Week 1- 9 

  • The students will learn how to develop and implement service programs and workplace communication strategies, as well as how to provide advocacy and representation services and assess co-existing needs 

Week 10-14

  • The students will learn how to analyse the impacts of sociological factors on clients in community work and services and assess the needs of client with alcohol and drugs issues 

Week 15

  • Break 

Week 16-37 

  • The students will learn how to manage and promote diversity and legal and ethical compliance, as well as coordinate complex case requirements and facilitate all aspects of case management, workplace debriefing and community participation and social inclusion 

Week 38

  • break 

Week 39-52

  • The students will learn how to reflect on and improve own professional practice, manage work health and safety, develop and maintain networks and collaborative partnerships, as well as how work with people with mental health issues.  

Students are required to complete 100 hours of placement within community organisations. 



Unit Code
Unit Name
Develop and implement service programs
Develop workplace communication strategies
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety


Course Code
Course Name
Provide advocacy and representation services
Assess needs of client with alcohol and drugs issues
Assess co-existing needs
Coordinate complex case requirements
Develop, facilitate and review all aspects of case management
Facilitate community participation and social inclusion
Work with people with mental health issues
Develop and maintain networks and collaborative partnerships


Griffith University
50/60 CP
Griffith University
30/40 CP
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Schedule & Campus

Hobart Intake Dates

2023 Academic Calendar & Intake Dates:
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2024 Academic Calendar & Intake Dates:
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Note: information provided for guidance only, may change without notice.

Hobart Tuition Fees

Course NameCourse
Domestic / Permanent ResidentCampus
Diploma of Community Services52 weeks$6,500HBTMonthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Hobart Study & Schedule

Offsite Practical
On-Campus Consultation
On-Campus Practical
On-campus Theory
Online Consultation
Online F2F Theory
Supervised Hours
Session Recorded

Group A

Room 1
9:00 am - 5:00 pm
Room 1
9:00 am - 5:00 pm

Hobart Course TRAINERS



Hobart Campus & Facilities

Your Campus

Getting settled in Hobart

Based right in Salamanca Place, NIET Group Hobart Centre is a regional campus delivering one of Tasmania’s largest private vocational offerings. Located high on the fourth floor, views reach out across the Derwent river, with the campus affording study spaces tailor designed for learning & study. Hospitality students also benefit from proximity to outstanding venues located nearby.

Built for Diverse Learners

The facility offers functional classrooms, modest breakout spaces, and equipped massage clinic and training facility, with the capability to offer walk-in massage therapy. Cookery facilities are offered off-site through our partners at the Clarence Turf Club.

Session Locations

Hobart Room 1
  • Chairs
  • Tables

Here's what our Diploma of Community Services students think

See why more than 8000 students have chosen NIET

Olivia Mathews
Diploma of Community Services
This course is well tailored and provides me with a good understanding of community service industry. Rhea is knowledgeable and provides excellent assistance. NIET provides students with excellent facilities and resources. Highly recommend NIET Hobart!

Why study with ?

Very Affordable.

Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.

Lots of Pathway Options.

We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith and UTAS.

Accessible Entry Requirements.

Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.

Just the education you need.

Our hyper-focused training programmes are designed to get students out into industry, with exactly the skills that industry demand.

How do I apply?

Our application process is free, easy & there’s no obligation.


Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.


Accept your letter of offer

Our team will send you a letter of offer for you to accept. Send it back, pay your enrolment fee, then our incredible Admissions team will send you an onboarding pack, and schedule in your classes. Welcome onboard!

Great learning experience! A very welcoming environment with a great location in Hobart City! Huge thanks to trainer Jean for his enthusiasm and dedication.

Rajitha Pathum

I received a job offer from Goodstart Early Learning after my work placement. This is not possible without my trainer-Adam’s guidance!

Sunny Yang

I enrolled in NIET while starting a new life in Tasmania. I received lots of help from the administration and teachers. I used to struggle a lot to do my assignments. Dimpy has helped me with one-on-one consultations after classes. Classes were very engaging and interactive. Overall, I had an amazing experience with NIET.

Pragati Koirala

This course is well tailored and provides me with a good understanding of community service industry. Rhea is knowledgeable and provides excellent assistance. NIET provides students with excellent facilities and resources. Highly recommend NIET Hobart!

Olivia Mathews

I highly recommend Advanced Diploma of Translating. Da Teng is very helpful and supportive to all students and thanks to him, I passed NAATI and became a certified translator. I also improved my English a lot from this course. It was a great learning experience.

Michy W.

I am really happy to share my thoughts on my Trainer Dimpy Rani. She is approachable and informative when teaching students. She puts so much effort for every student to thrive professionally. She is not only a trainer, but also a motivational speaker, who knows how to boost the confidence in her students. I am thankful to the whole NIET STAFF for their support and services during the course.

Faisal Shehzad

Great experience with a great teacher, Mr. Alvin. When classes were online, despite the time differences, Alvin still managed to bring everyone together and maintain an engaging class. He’s always open for discussions and dedicated to help students achieving their goals.

James Bastos

I’m very grateful to Yanna, Jess and Bri for always helping and pushing be to be better! Going to campus was always so amazing that it never felt like studying, it was something I really enjoyed to be part of. I’m gonna miss so much the trainers and everything. Thanks for creating an amazing environment to us. I had great moments and I learned so much that I will never forget.


“NIET offers flexible classes for me so I could still meet my family responsibilities while getting my certificate. Now I started my dream jobs so I and my family are very happy that I started my study at NIET.”

Sarah T

“I can utilise the skills gained from my business study course. I have met wonderful people throughout my study journey – from my study group and trainers to very helpful student services staff. My experience with NIET has been a very rewarding one. I have applied my knowledge and skills to real world experiences, and can really see the benefits it brings to my own business.”

Sarah R
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