Want to work in community services?
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Community Services
COURSE CODE: CHC52015

Diploma of Community Services

INTAKES

Monthly

DURATION

52 weeks

Domestic / Permanent Resident FEES

$6,500

INDUSTRY PLACEMENT

100 hours

CRICOS CODES

104641B

NUMBER OF UNITS

INTERNATIONAL STUDENTS

Yes

Explore Course by campus:
Hobart

What study modes are available?

  • Entirely On Campus
  • Entirely Online (Face to Face)
  • Entirely Online (Self-study)
  • Mixed Mode (Part On-Campus & Online)
Explore Course by campus:
Hobart

This qualification is designed to prepare you for undertaking case management, teaching the skills involved in managing, co-ordinating and delivering of person-centred services to individuals.

About This Course:

This course provide a comprehensive knowledge along with hands-on experiences in the community service area. It helps students to find jobs in the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals, and may also have responsibility for the supervision of other workers and volunteers and/or case management,  plus undertaking program coordination or the development of new business opportunities.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency. This course has a minimum of 15 supervised scheduled face to face course contact hours on campus per week as well as 5 distance / online education hours per week. This comes to a total of 20 hours per week. Students are also required to undertake reading, activities, research, assessments and homework.

This qualification offers the students the opportunity to gain the knowledge and specialised skills to work in the Community Services sector including delivery of person-centred services to individuals, groups and communities, case management and coordination and collaboration with other community organisations and other key stakeholders.  

The course will provide the students the opportunity to learn how to develop and implement service programs and case management, facilitate community participation and social inclusion, as well as manage and promote diversity within the Community Services setting. The students will also learn how to reflect and improve their own professional practice.  

What You’ll Learn:

  • high-level communication skills
  • develop strategies to work with at-risk groups within the community
  • gain valuable research skills
  • work within legal and ethical frameworks
  • the industry knowledge you need to succeed in the community sector
  • confidence and skills to seek employment as a case manager or community services worker

Career Outcomes

ENTRY REQUIREMENTS

AGE
18
GRADE
11
IELTS
5.5

Age

Minimum age of 18 years

Education & Experience Requirements

Year 11 Australian Senior High School Certificate, or equivalent (e.g. completion of Year 12 or High School in the students home country) with full academic results.

English Language

Upper-Intermediate English (equivalent to 5.5 academic or general IELTS)

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Students on this course require computer access for learning purposes and to complete course assessments. As such, learners must have beginner/intermediate computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a desktop or portable computer with keyboard, pointing device, speaker, web camera and microphone, and a broadband internet connection.

Additional Requirements

Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity. Students must be fully vaccinated against COVID19 prior to undertaking placement.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme.

TRAINING PLAN

Week 1- 9 

  • The students will learn how to develop and implement service programs and workplace communication strategies, as well as how to provide advocacy and representation services and assess co-existing needs 

Week 10-14

  • The students will learn how to analyse the impacts of sociological factors on clients in community work and services and assess the needs of client with alcohol and drugs issues 

Week 15

  • Break 

Week 16-37 

  • The students will learn how to manage and promote diversity and legal and ethical compliance, as well as coordinate complex case requirements and facilitate all aspects of case management, workplace debriefing and community participation and social inclusion 

Week 38

  • Break 

Week 39-52

  • The students will learn how to reflect on and improve own professional practice, manage work health and safety, develop and maintain networks and collaborative partnerships, as well as how work with people with mental health issues.  

 

Students are required to complete 100 hours of placement within community organisations. 

Date Duration (week) Unit Code Unit Name Assessment Due Date
02 Jan – 20 Jan 2023 3 CHCCCS007 Develop and implement service programs 22-Jan-23
23 Jan – 03 Feb 2023 2 CHCADV002 Provide advocacy and representation services 5-Feb-23
06 Feb – 17 Feb 2023 2 CHCCOM003 Develop workplace communication strategies 19-Feb-23
20 Feb – 03 Mar 2023 2 CHCAOD004 Assess needs of client with alcohol and drugs issues 5-Mar-23
06 Mar – 24 Mar 2023 3 CHCDEV002 Analyse impacts of sociological factors on clients in community work and services 26-Mar-23
27 Mar – 07 Apr 2023 2 CHCCCS004 Assess co-existing needs 9-Apr-23
10 Apr – 16 Apr 2023 Term Break
17 Apr – 12 May 2023 4 CHCDIV003 Manage and promote diversity 14-May-23
15 May – 02 Jun 2023 3 CHCCSM004 Coordinate complex case requirements 4-Jun-23
05 Jun – 23 Jun 2023 3 CHCLEG003 Manage legal and ethical compliance 25-Jun-23
26 Jun – 07 Jul 2023 2 CHCCSM005 Develop, facilitate and review all aspects of case management 9-Jul-23
10 Jul – 04 Aug 2023 4 CHCMGT005 Facilitate workplace debriefing and support processes 6-Aug-23
07 Aug – 01 Sep 2023 4 CHCDIS008 Facilitate community participation and social inclusion 3-Sep-23
04 Sep – 22 Sep 2023 3 CHCPRP003 Reflect on and improve own professional practice 8-Oct-23
25 Sep – 01 Oct 2023 Term Break
02 Oct – 06 Oct 2023 1 CHCPRP003 Reflect on and improve own professional practice 8-Oct-23
09 Oct – 03 Nov 2023 4 CHCMHS001 Work with people with mental health issues 5-Nov-23
06 Nov – 01 Dec 2023 4 HLTWHS004 Manage work health and safety 3-Dec-23
04 Dec – 15 Dec 2023 2 CHCPRP001 Develop and maintain networks and collaborative partnerships 17-Dec-23
18 Dec – 31 Dec 2023 Term Break

UNITS

CORE UNITS

Unit Code
Unit Name
CHCCCS007
Develop and implement service programs
CHCCOM003
Develop workplace communication strategies
CHCDEV002
Analyse impacts of sociological factors on clients in community work and services
CHCDIV003
Manage and promote diversity
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
HLTWHS004
Manage work health and safety

ELECTIVE UNITS

Unit Code
Unit Name
CHCADV002
Provide advocacy and representation services
CHCAOD004
Assess needs of client with alcohol and drugs issues
CHCCCS004
Assess co-existing needs
CHCCSM004
Coordinate complex case requirements
CHCCSM005
Develop, facilitate and review all aspects of case management
CHCDIS008
Facilitate community participation and social inclusion
CHCMHS001
Work with people with mental health issues
CHCPRP001
Develop and maintain networks and collaborative partnerships

UNIVERSITY PATHWAYS

Griffith University
Packaged
50/60 CP
Griffith University
Packaged
30/40 CP
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Course Information

Hobart Intake Dates


Hobart Tuition Fees

Course Name Course
Duration
Domestic / Permanent Resident Campus
Availability
Intakes
Diploma of Community Services 52 weeks $6,500 HBT Monthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250


Hobart Study & Schedule

KEY:
Lecture (F2F Online)
Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Online)
Tutorial (F2F Online)
Tutorial (On Campus)
Session Recorded

Hobart Course TRAINERS

Hobart Campus & Facilities

Your Campus

Getting settled in Hobart

Based right in Salamanca Place, NIET Group Hobart Centre is a regional campus delivering one of Tasmania’s largest private vocational offerings. Located high on the fourth floor, views reach out across the Derwent river, with the campus affording study spaces tailor designed for learning & study. Hospitality students also benefit from proximity to outstanding venues located nearby.

Built for Diverse Learners

The facility offers functional classrooms, modest breakout spaces, and equipped massage clinic and training facility, with the capability to offer walk-in massage therapy.

Session Locations

Why study with ?

Very Affordable.

Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.

Lots of Pathway Options.

We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith and UTAS.

Accessible Entry Requirements.

Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.

Just the education you need.

Our hyper-focused training programmes are designed to get students out into industry, with exactly the skills that industry demand.

How do I apply?

Our application process is free, easy & there’s no obligation.

1

Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.

2

Accept your letter of offer

Our team will send you a letter of offer for you to accept. Send it back, pay your enrolment fee, then our incredible Admissions team will send you an onboarding pack, and schedule in your classes. Welcome onboard!

Great learning experience! A very welcoming environment with a great location in Hobart City! Huge thanks to trainer Jean for his enthusiasm and dedication.

Rajitha Pathum

I received a job offer from Goodstart Early Learning after my work placement. This is not possible without my trainer-Adam’s guidance!

Sunny Yang

I enrolled in NIET while starting a new life in Tasmania. I received lots of help from the administration and teachers. I used to struggle a lot to do my assignments. Dimpy has helped me with one-on-one consultations after classes. Classes were very engaging and interactive. Overall, I had an amazing experience with NIET.

Pragati Koirala

This course is well tailored and provides me with a good understanding of community service industry. Rhea is knowledgeable and provides excellent assistance. NIET provides students with excellent facilities and resources. Highly recommend NIET Hobart!

Olivia Mathews

I highly recommend Advanced Diploma of Translating. Da Teng is very helpful and supportive to all students and thanks to him, I passed NAATI and became a certified translator. I also improved my English a lot from this course. It was a great learning experience.

Michy W.

I am really happy to share my thoughts on my Trainer Dimpy Rani. She is approachable and informative when teaching students. She puts so much effort for every student to thrive professionally. She is not only a trainer, but also a motivational speaker, who knows how to boost the confidence in her students. I am thankful to the whole NIET STAFF for their support and services during the course.

Faisal Shehzad

Great experience with a great teacher, Mr. Alvin. When classes were online, despite the time differences, Alvin still managed to bring everyone together and maintain an engaging class. He’s always open for discussions and dedicated to help students achieving their goals.

James Bastos

I’m very grateful to Yanna, Jess and Bri for always helping and pushing be to be better! Going to campus was always so amazing that it never felt like studying, it was something I really enjoyed to be part of. I’m gonna miss so much the trainers and everything. Thanks for creating an amazing environment to us. I had great moments and I learned so much that I will never forget.

Mariana

“NIET offers flexible classes for me so I could still meet my family responsibilities while getting my certificate. Now I started my dream jobs so I and my family are very happy that I started my study at NIET.”

Sarah T

“I can utilise the skills gained from my business study course. I have met wonderful people throughout my study journey – from my study group and trainers to very helpful student services staff. My experience with NIET has been a very rewarding one. I have applied my knowledge and skills to real world experiences, and can really see the benefits it brings to my own business.”

Sarah R
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